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Renew your Membership

Renew Your Membership—You’ve Got This.

Strength, resilience, togetherness, and the support of community—that’s what Girl Scouts of Ohio's Heartland is all about. So in this uncertain world, you can count on one thing for sure: today, tomorrow, together, we are on your team.

When you stick with Girl Scouts, you’re not just giving your girl something to do, you’re giving her someone to be. The bravest, boldest, best version of herself. The version of herself that walks with her head a bit higher and acts with confidence.

And as she grows, we’ll grow with her, guiding her through life’s ups and downs, supporting her strengths, and showing her new and exciting paths to take.

Trouble Logging In?

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact your our Customer Care team at customercare@gsoh.org or 614-487-8101.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact our Customer Care team at customercare@gsoh.org or 614-487-8101 to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Our Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact our Customer Care team if you’d like to be listed as your household’s preferred contact.
  • You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact our Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
  • Check your member profile to make sure you’re listed as a volunteer in the troop.
  • Not all troop volunteers can access the troop tab. Check with council to see which volunteer roles they allow to access the tab.
  • If your background check has expired, you may lose access until it is up-to-date.

Our Customer Care team is available to provide additional support. Email us at customercare@gsoh.org or call 614-487-8101.

2021 Early Bird Renewal Rewards

Individual

When you renew your membership between May 15 and June 30 you will receieve an exclusive patch. Girls will be able to vote for the 2021 Early Bird patch design on Facebook starting May 15! Volunteers will receieve the Early Bird Heart Patch.

Troop

In order to be eligible for a troop reward, the troop must renew the same number of girls and volunteers from the current membership year.

Zombie Bash! – Back for another year, all eligible girls and adults will be able to register for this event for $5 off! (Regular cost of event is $8 per person.)
Dates: Oct. 9 at Camp Ken-Jockety and Oct. 23 at Camp Crooked Lane

Coding for Good – Troops who attend this free virtual event will work on activities from Coding for Good badges and learn about women in computer science! All attending troops will receive the additional benefit of a Zoom license for use in the 21-22 membership year.

Retail Coupon – All eligible Early Bird troops will receive a coupon good for the following discount levels:

•$5 off $25
•$10 off $50.
•$15 off $75.
•$20 off $100.
Coupon good for one-time purchase and will expire on Sept. 30, 2021.

All troops that qualify will receive a $.05 bonus per package of cookies sold during the 2022 Girl Scout Cookie Program. And, if eligible troops participate in the 2021 Girl Scout Fall Product Program, they can receive an additional $.02 per package during the 2022 cookie program.

10 troop adventures! This reward will cover the admission cost to the chosen exciting area attraction for the girls and the safety ratio required volunteers. Recipients will receive a list of available adventures to choose from.

Service Unit

All volunteers who belong to a service unit that renews 68% of their membership by June 30 will receive a 10% discount off one purchase during a designated August shopping day at a GSOH retail location. This discount will not be combined with any other discount.